Implement Knowledge Sharing within IT

Function: IT Office - Change | 3-9 months | 32 hours a week

Type: Internship

Location: Amsterdam

Deadline: 31-07-2018

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Your job

Context:The Information Technology (IT) division of ABN AMRO is a dynamic entity with approximately  150 teams working with multiple technology stacks, partners and tools. The teams are located in different countries but mostly concentrated in India. The organization has adopted scrum methodology for its transformation  towards an agile organization and is working in making distributed agile work for its software delivery. There has been a recent re-organization which has had some effect of knowledge leakage. The objective of this project is to identify how we can tackle the challenges of ensuring that Knowledge sharing becomes part of the DNA of the organization.  Assignment:Primary research question: How to improve knowledge sharing in a multi-vendor agile organization? Primary tasks:1) Qualitative Research - Interview different stakeholders from Value Delivery Blocks such as Product Owners, Scrum Masters, Development Team Members (onsite and offshore) to identify

a. Current best practices in knowledge capturing, sharing and reuse among the Scrum teams.

b. What are the factors contributing (positive or negative) towards knowledge sharing. For example – explicit KPIs, intrinsic motivation of team members, leadership, work overload etc.

c. These factors need to be assessed at organization as well as at an individual level.

 2) Quantitative Research includes creation, distribution and analysis of survey questionnaire which is sent to multiple groups within the Organization.


Are you at least a bachelor graduate student? Does your study cover the subjects Human Resource Management, Knowledge Management and/or organization behaviour? If yes, this internship will be interesting for you.  For this assignment you will be working in the ABN AMRO IT Office – Competence & Change team. You will be helping this team to implement knowledge sharing within the fabric of our ABN AMRO IT Organization.

Your profile

You are at least a WO bachelor graduate student.Your study includes the following subjects: Human Resource Management, Knowledge Management and/or organization behaviour.Preferred skills / knowledge: Familiar with MS Office(excel, ppt etc). Good presentation skills.Ability to facilitate discussions and interviews. Practical knowledge of research methodologies – Qualitative and Quantitative.  You've already demonstrated that you can study. Now it's time to work on your career. Or perhaps you’re still studying but you’re looking for an opportunity to move your knowledge out of the textbooks and into practice? During your internship you’ll experience what it’s like to work for a large, commercial IT organisation and you’ll find out what you’re good at.The choice is yours: what’s your future at the bank?


Should show acquaintance with Human Resource Management / Information Management / Computer Systems / IT / Data Science


Entrepreneurship, Finance, HR, Information Management, Strategy, Tools

Required Languages



Your working environment

You will be working within our ABN AMRO IT Office – Competence & Change team. This team is besides  the development of our IT employees and change management responsible for knowledge management. We provide the management of IT with valuable information to make their strategic decisions and are responsible for processes, change programs and tooling within our focus areas.

What we offer

The world of banking is changing rapidly and ABN AMRO Bank is changing with it. Therefore we  invest in Artificial Intelligence, Blockchain, Internet of Things, Big Data Analytics, Robotics, VR, apps & APIs, risk as a service, IT security, new business models and much more. Banking is not only about storing and transferring your money anymore, we go beyond banking. Help us, together with our 6000 IT professionals, to change the world of banking as it is!


You can apply to this and other vacancies within IT by clicking the "Apply" button on our website. We currently have 10 more assignments open and there are will be new created every month, so stay updated and choose yours! Other assignments include - Automated Rental Contracts or Developing Data Analytics functionalities on top of a Cloud platform. For more information  about this and other assignments please contact the IT Internship Desk: it.internships@nl.abnamro.com.

Your compensation will include 600€, laptop, travel expenses, free coffee and interactive knowledge sharing sessions / innovation project presentations / hackatons and more in one of our 3-4 offices.

Internships are mostly fulltime for expected duration of 6 months. However, possible to set for different period, also part time. Upod request can be combined with your Thesis / Research. After successful assignment you might be evaluated for potential permanent position.